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At Repair Dot Com , customer satisfaction is our top priority. We strive to provide reliable, professional, and timely services across all appliance repair and home maintenance needs. However, if you are not completely satisfied with our service, our Refund Policy outlines the conditions under which refunds may be issued.


Eligibility for Refund


You may be eligible for a full or partial refund under the following circumstances:


Service Not Provided


If the technician fails to visit or perform the service within the scheduled time window and you cancel the request before any work has started.


Prepaid Service Not Delivered


If you paid in advance for a service that was not provided due to cancellation from our end.


Duplicate Payment


In case of accidental double payments for the same service.


Service Dissatisfaction (Case-by-Case)


If you are dissatisfied with the quality of service or if the problem persists even after repair, we may offer:

A free re-service, or

A partial refund, depending on technician assessment and situation review.


Non-Refundable Situations


Refunds will not be issued in the following cases:

  • If the customer cancels after the technician has arrived or started the work.
  • For minor dissatisfaction that doesn’t affect the overall functionality.
  • For change of mind after work is completed.
  • If a third-party technician or individual has altered the appliance after our service.
  • On consumables or spare parts once installed or used.

Refund Process


Request a Refund:

Contact our customer support team at repairdotco@gmail.com or call +91 96962 20517 within 3 days of the service.


Investigation & Approval:



Our team will review your case and may contact you or schedule a revisit to inspect the issue.

Refund Issuance:


Approved refunds will be processed within 7–10 business days to the original payment method.


If you paid in cash, we will issue a bank transfer after verifying account details.


Contact for Queries


If you have questions about this Refund Policy or need help with a request:

  • Email: repairdotco@gmail.com
  • Phone: +91 9696220517 +91 9151547850 +91 8957031818
  • Address: House Number 38 Chodhari Gadhiya Medical College Chowk Lucknow,226003
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