RepairDotCom (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, book our services, or communicate with us. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information:

When you book a service or contact us, we may collect personal details such as:

• Name
• Contact number
• Email address
• Address for service

b) Device and Technical Information:

When you visit our website, we may collect data related to:

• Your IP address
• Browser type and version
• Operating system
• Referring website links
• Usage patterns on our website (via cookies and tracking tools)

c) Payment Information:

When you make a payment for services, we may collect payment details such as credit card information. However, all payments are processed through secure third-party payment gateways, and we do not store sensitive payment data.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our repair services
• Respond to your inquiries and service requests
• Process your payments
• Notify you about service updates, promotions, and offers (if you have opted in)
• Enhance your website experience using cookies and other tracking technologies

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers and partners for the following reasons:

• To process payments and deliver our services
• For technical support or customer service needs
• As required by law or for the protection of our rights, safety, or property

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and collect analytical data. Cookies are small text files stored on your device to remember your preferences or track website activity. You can disable cookies in your browser settings, but this may affect certain functionalities of the website.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. However, please note that no data transmission over the internet or storage system is 100% secure. You provide information at your own risk.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to your personal data and correct any inaccuracies.
• Deletion: You can request the deletion of your personal information, subject to any legal obligations to retain it.
• Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the instructions in the email or contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review the policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: support@repairdotcom.co.in
• Phone: +91 8957031818,+919151547850,+919696220517
• Address: House Number 38 Chodhari Gadhiya Medical Collge Chowk Lucknow,226003

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By continuing to use our services and website, RepairDotCom (repairdotcom.co.in) you acknowledge that you have read and understood this Privacy Policy.